need to know

faq's

Check here for answers to our most commonly asked questions
How Many people fit in an igloo?

6 will fit comfortably in any setup

8 maximum will fit for dinner setups

10 maximum will fit in our VIP Package setup

What is necessary for me to supply for a setup? 
  1. A flat surface clear of debris. Setup can be done on grass or hard standing surface like a patio or inside floor.

  2. The space will need to be at least 15ft X 15ft.

  3. There must be access to an indoor or outdoor plug or power supply. 

How does delivery, setup, and PIckup work?

Typical setup will take about 3 hours including igloo setup and design. We will setup the morning of your event at a specified time.

We will be back between 9-12 the next morning to complete pickup. If working with another vendor they may require pickup of specific items prior to collection of the igloo. 

Client must allow us access to setup location and power supply point during this time. 


If a setup is completed in a public space then rental time will be up to 4 hours and must be completed prior to closing of the event space. Details around this will be discussed in the planning with the client.

Is delivery included?

A travel fee will be applied if the location is more than 15 miles outside of Littleton, CO

Between 15-30 miles fee is $25

Over 30 miles fee is $40

Is there a security deposit?

Yes, we require an initial $50 deposit to hold the items/setup for that day. This is deducted from your remaining balance due prior to setup on event day.

There is also a $200 refundable damage deposit that is collected with the remainder of balance. Once take down is completed and items are inspected this deposit will be returned. This will happen within 24 hours.

What happens if items are lost or damaged?

As per our signed agreement, the client is responsible for the equipment rented and will protect the equipment from damage and theft. If repairs or replacement of any item is necessary, it will be deducted from the security deposit collected. We understand accidents happen, please just reach out immediately. 

We will provide a Terms and Conditions document prior to booking for signature. 

How big are the igloos?

Our igloos are 7.5ft high and 12ft round. We will need at least 15ft X 15ft for setup. 


We also offer additional items for setup outside the dome. 

cAN IGLOOS BE SETUP IN PUBLIC?

Our Igloos are mainly setup in the comfort of your own backyard. If you were interested in setup at a local park, it is client responsibility to ensure no permits are needed. If a permit is needed client is responsible for obtaining and providing the permit prior to the event date. 

IS FOOD INCLUDED?

We will include a few snacks or drinks with some of our packages, but do not sell any food. We have partnerships with other small business to offer different options such as cakes, charcuterie or fruit boards, and grazing tables. 

Do you provide alcohol?

Events by Her can not provide any items which include alcohol. Client will provide this and we will provide few mixers as well as setup the portable bar with whatever the client supplies

ARE BALLOONS INCLUDED?

We can offer basic balloon garlands in some rentals, but will partner with other small business who offer a larger array of customizable designer balloon setups. 

DO YOU RENT ADD ON ITEMS WITHOUT A DOME RENTAL?

Yes, all items can be rented individually. Reach out directly for booking.